Business Administrator Apprentice (TDR)

General Description

To provide efficient and professional administrative support to the Business Support Services (BSS) team at TDR Training. The role will focus on supporting apprenticeship recruitment, learner onboarding, and related administrative and communication processes to ensure a high-quality experience for candidates and staff.

Main Duties

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities

Apprenticeship Advertising:

• Post apprenticeship vacancies on the Digital Apprenticeship Service (DAS) and other recruitment platforms
• Ensure job adverts are accurate, engaging, and compliant with TDR and funding body requirements

Application Processing:

• Manage incoming applications from candidates applying for apprenticeship roles
• Review and process applications promptly, maintaining accurate records

Testing and Assessment Coordination:

• Arrange and schedule candidate testing and assessments.
• Support assessors by preparing test materials and marking completed assessments

Interview Coordination:

• Organise and schedule interviews between applicants and TDR assessors
• Prepare and distribute interview invitations and confirmations

Communication and Candidate Support:

• Draft and send professional correspondence to candidates, including interview invitations, test results, and updates
• Manage and respond to candidate communications via email and TextMagic
• Maintain regular contact with candidates throughout the recruitment process, ensuring clear communication and a positive experience

Apprenticeship Logistics Support:

• Assist with the coordination of apprenticeship start dates, induction sessions, and other logistical arrangements
• Maintain accurate records and support documentation for compliance and audit purposes

Supporting the Commercial Training department

• Coordinating and confirming training delivery schedules both externally and internally
• Issuing confirmation emails and delegating correspondence
• Producing internal training certificates
• Meeting and greeting delegates on course arrival
• Assisting with the setup of training rooms before delivery
• Supporting marketing activities, including taking photos and contributing to social media updates
• Filing certificates and managing course documentation such as evaluation forms

General Administration:

• Update and maintain electronic and paper-based filing systems.
  Support the wider BSS team with administrative tasks as required

Desired Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working
• Initiative

Desired Qualifications

Essential qualifications

• GCSE English Language or English Literature (Grade 4 or above) essential
• GCSE Maths (Grade 4 or above) essential

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Future Prospects

Full-time position upon completion of the apprenticeship for the right candidate