Business Administration Apprentice (Miller UK)


General Description

This is an exciting opportunity for an individual with a “can do” attitude looking to join a successful, progressive company that is a leading manufacturer of buckets, quick couplers and other earthmoving attachments.

Main Duties

The role:

We will provide you with the right skills and experiences to further your career with the support you need to perform to your full potential.

You will learn:

  • Providing world class service to both internal and external customers
  • Providing spare parts quotations to customer requests and processing of customer orders as part of the aftersales function
  • Completing customer close out/feedback calls to ensure customer satisfaction
  • Providing telephone support to customers on technical product queries
  • Liaising with the customer service team to resolve queries
  • Administering and processing warranty claims through the warranty returns procedure
  • General office support

Requirements & Prospects

Desired Skills
  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Team working
Personal Qualities
  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Team working
Desired Qualifications
  • GCSE or equivalent English Language or English Literature (Grade 4/C or above) essential
  • GCSE or equivalent Maths (Grade 4/C or above) essential
Future Prospects

Full time position upon completion of apprenticeship

About the Employer

We are a privately owned international company based in the North East of England, with manufacturing in the North East of England and our joint venture plant in Northern China. Miller proudly supplies the global markets, which include the USA, Europe, India, Middle East and Australia. Our products and services are used and trusted by the world’s leading earthmoving manufacturers, as well as an established independent global distributor network and numerous end-user customers worldwide. Miller globally provides an extensive range of Couplers and Buckets to ensure our customers equipment can access the accessories needed to maximise production hours, reduce work lead-time, enhance yield, give best in class operator and team safety to ensure that they get the best performance on every job. We are the experience you can trust, constantly striving for excellence in all our products and services

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Bassington Lane

Bassington Industrial Estate



NE23 8AD

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Yearly Wage


Expected Duration

18 months

Working Week

Monday – Friday 9am – 5pm

Total hours per week: 37 hours a week

Apprenticeship Level

Level 3

Reference Number




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