Technical Support Apprentice (Quantum)

General Description

Based in Prudhoe, we are seeking 2 dedicated and proactive Apprentices to join our team. This position provides an excellent opportunity to learn and develop essential skills under the guidance of experienced professionals.

Main Duties

As an Apprentice Technical Support Engineer, you’ll play a key role in supporting our internal operations. Your main responsibilities will include:

• Preparing and issuing customer quotations for electrical and engineering products
• Coordinating jobs on water industry sites, ensuring smooth scheduling and communication
• Running KPI and performance reports to support the internal sales team
• Assisting the Framework Specialist with data management, project coordination, and other operational tasks
• You’ll work closely with experienced engineers and sales professionals, gaining valuable technical knowledge and industry insight

Desired Skills

• Communication skills
• IT skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Initiative

Desired Qualifications

• GCSE English Language or English Literature (Grade 5/C or above) essential
• GCSE Maths (Grade 5/C or above) essential

Future Prospects

Full time position upon completion of apprenticeship