Business Administration Apprentice (UK Docks)


General Description

UK Docks are looking for a Business Administration Apprentice to work as part of a team and provide administrative support to the team, acting as a first point of contact for queries. To provide an effective and efficient reception and telephone service to ensure customers receive a professional service.

Main Duties

Key Responsibilities

  • To provide administrative support to the teams
  • Assist with the management of queries from clients or other persons both in person, electronically and on the telephone
  • To receive visitors and provide a telephone service in a manner which promotes a professional image and our services
  • Meet all service standards in all customer care areas
  • Write formal letters and other correspondence as required
  • Ensure that duties are carried out in accordance with Health and Safety procedures
  • Assist with the ordering, control and distribution of stationary and supplies within the office
  • To input data and update the computer system as required
  • Any other duties as assigned and deemed commensurate with the grade and overall responsibility

Requirements & Prospects

Desired Skills
  • Communication skills
  • IT skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Initiative
Personal Qualities
  • Communication skills
  • IT skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Initiative
Desired Qualifications
  • GCSE or equivalent English Language or English Literature (Grade 4/C or above) essential
  • GCSE or equivalent Maths (Grade 4/C or above) essential
Future Prospects

Full time position upon completion of apprenticeship

About the Employer

UK Docks is a family owned and operated business established in 1992 and proudly delivers a range of services in the maritime sector. Over the years, the company has acquired an excellent reputation in the industry by combining the expertise and experience of its staff. Originating in the North East of England which remains its’ headquarters, UK Docks work across the globe delivering vessel maintenance repair and refit, in-service support, vessel upgrades and modifications, vessel conversions, ship life extension programs, technical and logistical support and comprehensive data management services. UK Docks facilities include two dry docks, deep water repair berths, eights slipways and boat lifting, transport and storage facilities supported by fully equipped workshops to manage all requirements from small boat maintenance and repair projects to major complex ship conversions. The starting point for the company’s progress is recognition of its responsibilities toward its customers and employees alike and we consciously maintain the highest standards in terms of health and safety, the protection of the environment and the quality of our work.

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River Drive

South Shields

Tyne and Wear

NE33 1LH

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Yearly Wage


Expected Duration

18 months

Working Week

Monday – Thursday 8.00 am until 16.30 pm Friday 8.00 am until 15.30 pm

Apprenticeship Level

Level 3

Reference Number




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