Business Administration Apprentice (Salamander)

Salamander Pumps


General Description

Kickstart your career with us as a Business Administration Apprentice! This exciting position offers hands-on experience in various aspects of business operations. You’ll work closely with experienced professionals, gaining valuable insights and skills that will set you up for success. Take the first step toward a promising future—apply today!

Main Duties
  1. General administrative duties including letters and mail merges
  2. Prepare and ensure all post is franked and ready for postal collection.
  3. Raise & process daily RMA’s , cash sales and TSR’s onto Vanatge, ensuring accuracy of input and filing/scanning of necessary paperwork
  4. Process Purchase Orders on day received flagging any pricing queries to the sales supervisor
  5. Process sales/payments for all accessories and pumps using Sage Pay
  6. Arrange customer collections using relevant courier software and log any problems arising with the couriers on the relevant spreadsheet
  7. To support other Sales Administrator who may have different/other duties especially during times of absence such as holidays or sickness
  8. Answer and deal with inbound telephone calls from customers, installers or merchants and direct to relevant department/staff member where necessary
  9. Outbound Sales Calls promoting new products and existing products on promotion (not cold calling)
  10. Deliver excellent customer service at all times and ensure to follow to Data Protection laws
  11. Ensure to carry out basic housekeeping duties as and when required to ensure office space is kept clean and tidy as much as possible
  12. Ensure to adhere to companies Health & Safety policy & procedures
  13. To take on any additional duties requested by your Manager
  14. To undertake any training deemed necessary to benefit the needs of the business

Requirements & Prospects

Desired Skills
  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skill
Personal Qualities
  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skill
Desired Qualifications
  • GCSE or equivalent English Language or English Literature (Grade 4/C or above) essential
  • GCSE or equivalent Maths (Grade 4/C or above) essential
Future Prospects

Full time position on completion of the apprenticeship

About the Employer

Salamander Pumps is one of the UK’s leading manufacturers of water boosting products. From our site in Sunderland, our team have been developing solutions to improve water pressure and flow for over 30 years. From day one we’ve aimed to deliver Smarter Water Performance for our customers, with products to boost water pressure and flow across the home and using cutting edge technology to include the latest innovations.

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Address

Unit 2c

Colima Avenue Enterprise Park West

Sunderland

SR5 3XE

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Yearly Wage

12,929.28


Expected Duration

18 months


Possible Start Date

1 Jul, 2024


Working Week

Monday – Friday 9am – 5pm
Total hours per week: 37 hours a week


Apprenticeship Level

Level 3


Reference Number

VAC1000252256


Positions

1

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Closing date: 28 Jun, 2024